M.O.R.E.™ "RockProof" Lifetime Warranty
All M.O.R.E.™ products purchased directly by the consumer from a M.O.R.E.™ Authorized Dealer / Distributor, are protected by a ROCKPROOF LIFETIME WARRANTY if the product fails to the original retail purchaser for as long as they own the vehicle.
Rubber, urethane and the product's finish (powder coat or other finishes), are warranted to be free from defects in materials and workmanship, but are considered to be wearable items and are not covered under the ROCKPROOF LIFETIME WARRANTY. Products that have been altered, modified or installed on vehicles other than those recommended by M.O.R.E™, damage due to improper installation, fire or accident, are not covered under the ROCKPROOF LIFETIME WARRANTY.
M.O.R.E.™ obligations under this warranty are limited to the repair or replacement, at M.O.R.E.™ discretion, of the defective product. All cost of the original installation, removal or reinstallation, consequential or incidental, or damages and shipping charges are expressly excluded from this ROCKPROOF LIFETIME WARRANTY.
No warranty product will be accepted without a Return Goods Authorization (RGA) number from M.O.R.E.™ LLC. You must provide a copy of the original receipt showing the name of the retail establishment that you purchased the product from, including the date and price paid. Then return the product, freight prepaid and insured, as instructed by the original M.O.R.E. Authorized Dealer / Distributor where you purchased the product.
M.O.R.E.™ Return Policy
No returns will be accepted without prior permission from M.O.R.E.™. After you receive a Return Goods Authorization (RGA) number, merchandise must be returned prepaid and insured. A claim must be made with in 30 days from receipt of merchandise. The original invoice or a copy with the RGA number written on must accompany all returns. A 20% restocking fee will be charged on all parts returned for credit or refund unless merchandise is proven to be defective or was shipped wrong by M.O.R.E.™. No merchandise will be issued credit or refund if it has been installed, modified, used in any way or is in unsalable condition.